Booking conditions for long-term bookings

We need your credit card details to guarantee the booking and any optional extra costs. Invoices are normally settled weekly.

The room price includes weekly cleaning with change of linen (towels & bed linen).

During trade fairs, the current prices at the time of the booking apply. No long-term discounts can be given on trade fair prices.

Request a quotation.

Free WLAN in every building

On request:
Optional basic interim cleaning of long-term apartments EUR 65.00
Optional daily cleaning of long-term apartments EUR 10.00 per day

Small pets are very welcome! The charge is EUR 10.00 per week from 7 nights.
We charge an extra amount for final cleaning if there are pets (see final cleaning).

Cancellation terms for long-term bookings

It is generally possible to cancel your booking free of charge until 7 days before arrival.

CAUTION: Trade fair & event dates already set which fall in the period of your reservation, can be cancelled free of charge until 8 weeks before arrival, thereafter 100% of the total amount will be charged.

What changes for you if the original booking period becomes shorter?

If the booking period shortens during your stay, the difference between the applicable long-term or possibly short-term price category is calculated and charged retrospectively.

Incidental expenses all inclusive – in all long-term rates
The following incidental expenses are included in all our long-term rates:

  • Electricity
  • Water
  • Waste disposal
  • Telephone and telephone connection (service charges not included)
  • Free WLAN
  • GEZ (TV and radio licence) / GEMA (MCPS) charges

Final cleaning charges (from 29 nights in apartment or suite)
After long-term use, apartments or suites need to be thoroughly cleaned, and that is why we charge a one-off final cleaning fee:

Long-term from 29 nights:

Final cleaning one-time                   EUR 75.00
Final cleaning with pet one-time     EUR 125.00

Long-term from 3 months:

Final cleaning one-time                   EUR 95.00
Final cleaning with pet one-time     EUR 145.00